Schedule of Fees
Effective from 16 February 2009
| Installation of Smart Meter | 5 easy payments of 49.95 |
| Special or final read | $15.00 |
| Reconnection | $55.00 |
| Disconnection (per visit) | $95.00 |
| Metering or Inspection Call Out (incl meter change, relocation, inspection and test. Per visit). | $95.00 |
| New Connection or Livening | $65.00 |
| Capacity Upgrade or Downgrade | $140.00 |
| Invoice Copy | $5.00 |
| Credit Refund (direct credit only. Free on closed accounts). | $15.00 |
| Pricing Plan Change (one free change per annum). | $15.00 |
| (Payment Dishonour) | $15.00 |
| Residential Bond, Direct Debit Customers | $100.00 |
| Residential Bond, Non Direct Debit Customers | $150.00 |
| Commercial Bond | Varies |
| Debt Collection | All Costs |
| Debt Administration | $25.00 |
| After Hours Reconnection* | $125 |
| Reconnection | $75 |
| COV (Certificate of Verification) | $170 |
*The afterhours fee applies to any reconnection that is requested after 4pm and for completion the same day, or any reconnection where the customer requests that it be done from 4pm onwards.
A combination of charges may apply to individual tasks.
Prompt payment discounts do not apply and all prices include GST.
