Property Power partners with Pulse Energy

Property Power has partnered with Pulse Energy.  As at 1 August 2018, Property Power customers will be transferred from Property Power to Pulse Energy. This is an automated process and your power will not be switched off in the process. 

If you currently pay by Direct Debit, or have Property Power saved as a payee you will need to update your details.

For more information please see below or if you would like to chat to our Customer Care Team, please click request a call or phone 0800 176 937.

What Happens Next

Your Bill

As of September, Pulse Energy will send you your bill each month either by email or post. It will show a break down of charges so you can see exactly what you are paying for.

Direct Debit

If you currently pay by Direct Debit you will need to set this up again by clicking the button below. If you don't currently pay by Direct Debit, and would like to set up this safe and secure way to pay your bill, you can do this by clicking the button below. 

My Account

Pulse Energy have an online service called My Account, where you can view and pay your bills each month. To register for My Account and set up online billing click the button below.

Contact Us

Your friendly New Zealand based Customer Care Team can be contacted Monday to Friday from 8.30am to 5pm.

Low Price

Low Price Upfront

Our Plan has a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. We simply offer you a great price upfront.

Price Protection

Price Protection

Your plan has Price Protection on the Energy Rate for at least 2 years from the date you switch to us. Delivery and Retailer charges are not subject to Price Protection.1

No Long-Term Contracts*

No Long Term Contracts

We are making a commitment to protect your Energy Rate for at least 2 years. You can freely terminate with no charge at any time, provided you give us 30 days’ notice.2

 
No Mark Up

No Mark-Up on Network Services

We will not mark up the Electricity Network Services charges for the entire time you are a customer with us. Your Network Services charges appear on your bill, so you can see exactly what you are paying for.3

 

Natural Gas and LPG

Natural Gas and LPG

By combining your electricity and gas account you will receive our All Energy Discount.

 

1. Delivery charges include, Network Services, Retailer Services, Metering and the Electricity Authority Levy.
2. If 30 days’ notice is not provided then an Early Termination Fee of $150 will apply.
3. It is not practical to flow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network.

 
 
 
 

From this point forward, you will be subject to the Pulse Energy Terms and Conditions so be sure to check them out

Your Terms and Conditions

Frequently Asked Questions

Why has Property Power partnered with Pulse Energy?

We have partnered with Pulse Energy to be able to bring our customers a special new electricity plan which ensures you will continue to enjoy a competitive price, better features and longer term price stability.

Will my property be disconnected?

No, your electricity will not be switched off

What are my new rates?

Your new price plan is outlined in the letter you have received in the post. If you have any questions about your rates, please contact our friendly team on 0800 176 937

Do I need to transfer my Direct Debit?

Yes, you can do this online here

Am I locked into a contract?

No, if for some reason you need to leave, all you need to do is give us 30 days’ notice. If 30 days’ notice is not given then an Early Termination Fee of $150 will apply

How can I pay my bill?

We have a range of payment options you can choose to suit you and your household.
 
SmoothPay
Direct Debit
My Account
New Zealand Post
Automatic Fixed Payment
Internet Banking
Credit Card
BNZ Branch
Telephone banking

For more information click here