Property Power partners with Pulse Energy
Property Power has partnered with Pulse Energy. As at 1 August 2018, Property Power customers will be transferred from Property Power to Pulse Energy. This is an automated process and your power will not be switched off in the process.
If you currently pay by Direct Debit, or have Property Power saved as a payee you will need to update your details.
What Happens Next
As of September, Pulse Energy will send you your bill each month either by email or post. It will show a break down of charges so you can see exactly what you are paying for.
If you currently pay by Direct Debit you will need to set this up again by clicking the button below. If you don't currently pay by Direct Debit, and would like to set up this safe and secure way to pay your bill, you can do this by clicking the button below.
Pulse Energy have an online service called My Account, where you can view and pay your bills each month. To register for My Account and set up online billing click the button below.
Your friendly New Zealand based Customer Care Team can be contacted Monday to Friday from 8.30am to 5pm.
Pulse Price Promise
We can beat the rates you are on with your current retailer, assuming you always pay on time.1
Low price upfront
Our plans have a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. We simply offer you a low price upfront.
No long term contracts
If you need to leave, all you have to do is give us 30 days notice.2
We offer our customers Price Protection, which means your Energy Rate will not increase for 2 years from the date you switch to us.3
No Mark-Up on Network Services
We will not mark up the Electricity Network Services charges for the entire time you are a customer with us. Your Network Services charges appear on your bill, so you can see exactly what you are paying for.4
Natural Gas and LPG
By combining your electricity and gas account you will receive our All Energy Discount.
1 Price Promise applies to the combination of fixed and variable electricity rates and delivery charges you are on with your current retailer at the time of our offer. Residential customers only and excludes spot priced plans.
2 No early termination fee applies with 30 days’ notice. The normal fee is $150.
3 Delivery and Retailer charges are not subject to Price Protection. Delivery charges include Network Services, Retailer Services, Metering and the Electricity Authority Levy.
4 It is not practical to ﬂow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network. Does not apply to GXP Networks.
Frequently Asked Questions
Why has Property Power partnered with Pulse Energy?
We have partnered with Pulse Energy to be able to bring our customers a special new electricity plan which ensures you will continue to enjoy a competitive price, better features and longer term price stability.
Will my property be disconnected?
No, your electricity will not be switched off
What are my new rates?
Your new price plan is outlined in the letter you have received in the post. If you have any questions about your rates, please contact our friendly team on 0800 176 937
Do I need to transfer my Direct Debit?
Yes, you can do this online here
Am I locked into a contract?
No, if for some reason you need to leave, all you need to do is give us 30 days’ notice. If 30 days’ notice is not given then an Early Termination Fee of $150 will apply
How can I pay my bill?
We have a range of payment options you can choose to suit you and your household.
New Zealand Post
Automatic Fixed Payment
For more information click here