Pulse Energy is a community owned energy company supplying electricity, gas and solar to over 70,000 homes and businesses throughout NZ.
We offer our customers a low price up front, Price Protection on their Energy Rate1 and no long term contracts - giving our customers the freedom to switch away free of charge by simply providing 30 days' notice.
Switching your electricity to Pulse Energy is easy and our friendly New Zealand based Customer Care Team can take care of the switch for you over the phone or you can sign up online in less than 5 minutes.
If you have a current electricity bill handy, you can upload this on our Rates page for a free price comparison.
Our Plans have a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. We simply offer you a low price upfront.
We offer our customers Price Protection which means your Energy Rate will not increase for 2 years from the date you switch to us.1
We do not lock our customers into long term contracts. You can leave free of charge at any time by giving us 30 days’ notice. If 30 days’ notice is not provided then an Early Termination Fee of $150 will apply.
We will not mark up the electricity Network Services charges for the entire time you are a customer with us. 2 Your Network Services charges appear on your bill, so you can see exactly what you are paying for.
We have Natural Gas and LPG available for our customers. Customers who have both electricity and gas with us receive our All Energy Discount.
My Account allows our customers to keep track of their power bills and make payments online. We encourage our customers to choose this environmentally friendly option.
We provide transparent billing on our electricity bills by itemising the charges so our customers know exactly what they are paying for.
Our friendly team will take care of the switching process making sure there is no hassle for you. We do not need to turn off your electricity as part of the switching process.
1 Delivery and Retailer charges are not subject to Price Protection. Delivery charges include Network Services, Retailer Services, Metering and the Electricity Authority Levy.
2 It is not practical to ﬂow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network. Does not apply to GXP Networks.
Because since we have changed over to pulse we have had excellent service and cheaper bills!.
Great service, easy to deal with and good pricing, i also like that the reading is done monthly so no surprises.
Easy to deal with, friendly sales person initially, charge exactly what was quoted, quick to respond to any enquiries , helpful culture.
Helpful call centre.