Pulse is a community owned electricity and gas retailer with over 55,000 customers throughout New Zealand.
We offer our customers Price Protection on their Energy Rate for 3 years with the freedom to switch away free of charge by simply providing 30 days notice. Our friendly New Zealand based Customer Care team can take care of the switch for you or you can sign up online in less than 5 minutes.
Our Freedom Plan has a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. On our Freedom Plan, we simply offer you a great price upfront.
Our Freedom Plan has Price Protection on the Energy Rate for 3 years from the date you switch to us. Delivery and Retailer charges are not subject to Price Protection.
We make a commitment to protect the Energy Rate for 3 years from the date you switch to us. If for some reason you need to leave us, you can freely terminate with no charge by providing us with 30 days notice.
We will ﬂow through the Network Services charges for the entire time you are a customer with us. Your Network Services charges appear on your bill so you can see exactly what you are paying for. Does not apply to GXP networks.
We have Natural Gas and LPG available for our customers. Customers who have both electricity and gas with us receive our All Energy Discount.
My Account allows our customers to keep track of their power bills and make payments online. We encourage our customers to choose this environmentally friendly option.
We provide transparent billing on our electricity bills by itemising the charges so our customers know exactly what they are paying for. On our electricity bill, our customers can see charges for Energy (Energy Rate) and Delivery, which includes Network Services, Retailer Services, Discounts and the Electricity Authority Levy.
Our friendly team will take care of the switching process making sure there is no hassle for you. We do not need to turn off your electricity as part of the switching process.
Very happy with service, no fuss. I like that my prompt payment discount is attributed to my monthly account.
I had it for about 5 years and found that people at pulse are easy to deal with when you have a problem which is very rare. Also the pricing is very competitive.
Easy set up, easy payment options and decent price.
Power account has definitely lessoned since switching and have actual reads each month is making it easier too.