Welcome to Pulse Energy

 

Official Principal Sponsor of the Pulse Energy Highlanders

Pulse is a community owned electricity and gas retailer with over 70,000 customers throughout the country.

We offer our customers a low price up front, Price Protection on their Energy Rate1 and no long term contracts - giving our customers the freedom to switch away free of charge by simply providing 30 days' notice. 

Our friendly New Zealand based Customer Care Team can take care of the switch for you or you can sign up online in less than 5 minutes.

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Low Price Upfront

Our Plans have a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. We simply offer you a low price upfront. 

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Price Protection

We offer our customers Price Protection which means your Energy Rate will not increase for 2 years from the date you switch to us. Delivery and Retailer charges are not subject to Price Protection.1

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No Long Term Contracts

We do not lock our customers into long term contracts. You can leave free of charge at any time by giving us 30 days’ notice. If 30 days’ notice is not provided then an Early Termination Fee of $150 will apply.

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No Mark-Up on
Network Services

We will not mark up the electricity Network Services charges for the entire time you are a customer with us. 2 Your Network Services charges appear on your bill, so you can see exactly what you are paying for.

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Natural Gas and LPG

We have Natural Gas and LPG available for our customers. Customers who have both electricity and gas with us receive our All Energy Discount.

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My Account

My Account allows our customers to keep track of their power bills and make payments online. We encourage our customers to choose this environmentally friendly option.

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Transparent Billing

We provide transparent billing on our electricity bills by itemising the charges so our customers know exactly what they are paying for. 

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Easy to Switch

Our friendly team will take care of the switching process making sure there is no hassle for you. We do not need to turn off your electricity as part of the switching process. 

1 Delivery and Retailer charges are not subject to Price Protection. Delivery charges include Network Services, Retailer Services, Metering and the Electricity Authority Levy.
2 It is not practical to flow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network. Does not apply to GXP Networks.

The Power of Testimonials

  • Affordable bills and friendly customer service.

    Rosie Searle
    2 days ago
  • We have had a huge savings with pulse energy.

    Amber Bridgman
    2 days ago
  • Great service and great communication and fast service on the phone a+.

    Rodney Douglas
    2 days ago
  • Great service.

    Nicolette Williams
    2 days ago

Would you like to speak to our team?

 
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