Pulse Price Promise
We can beat the rates you are on with your current retailer, assuming you always pay on time.1
Low price upfront
Our plans have a competitive price. We do not have a prompt payment discount as we have already built this into our pricing. We simply offer you a low price upfront.
No long term contracts
If you need to leave, all you have to do is give us 30 days notice.2
We offer our customers Price Protection, which means your Energy Rate will not increase for 2 years from the date you switch to us.3
No Mark-Up on Network Services
We will not mark up the Electricity Network Services charges for the entire time you are a customer with us. Your Network Services charges appear on your bill, so you can see exactly what you are paying for.4
Natural Gas and LPG
By combining your electricity and gas account you will receive our All Energy Discount.
1 Price Promise applies to the combination of fixed and variable electricity rates and delivery charges you are on with your current retailer at the time of our offer. Residential customers only and excludes spot priced plans.
2 No early termination fee applies with 30 days’ notice. The normal fee is $150.
3 Delivery and Retailer charges are not subject to Price Protection. Delivery charges include Network Services, Retailer Services, Metering and the Electricity Authority Levy.
4 It is not practical to ﬂow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network. Does not apply to GXP Networks.