Current Promotional Terms and Conditions

1.5 Early termination fee: if you terminate or switch away from Pulse Energy within 12 months of becoming a customer, then the $180 credit will be added to your final bill. This means if you leave within 12 months, the $180 credit will be charged back to you. 

1.6 Minimum term: this offer has a 12-month minimum term. You can contact Pulse Energy at any time to ask about your remaining term. 

1.6A What happens when your minimum term ends: once your 12-month minimum term has ended, you will automatically continue on your residential electricity pricing plan unless you choose a different plan.   

1.6B Moving house: If you move to a new property during your 12-month minimum term and continue your electricity service with us, contact us before you move so we can arrange the transfer of your service and any applicable promotional credits to your new property. If you end your electricity service with us instead of transferring it to your new property, the early termination fee in clause 1.5 will apply.   

1.7 This promotion cannot be used in conjunction with any other offers or credits. It is not transferrable or exchangeable and cannot be redeemed for cash. 

1.8 Only one promotional offer can be applied per account or household. 

1.9 This promotion is for new Pulse Energy customers only. It is not available to existing customers of any Pulse Energy Alliance LP brands.  Pulse Energy, Grey Power Electricity, Black Box Power, Just Energy and Pioneer Energy Retail are trading names of Pulse Energy Alliance LP.   

1.10 Joining Pulse Energy is subject to a satisfactory credit check, proof of occupancy and metering check, as part of our standard sign-up process for all new customers. This applies whether or not you take up this promotional offer. 

1.10A Any personal information you provide as part of this application, including for the credit check referred to in clause 1.10, will be collected, used and disclosed in accordance with our Privacy Policy, available at pulseenergy.co.nz/privacy. 

1.11 Standard residential terms and conditions apply which can be found at: pulseenergy.co.nz/terms 

1.12 Pulse Energy reserves the right to amend, extend or withdraw this promotion at any time in relation to new applications. Any amendment or withdrawal will not affect promotional benefits already acquired by eligible customers who signed up before the change takes effect. 

1.12A Pulse Energy reserves the right to investigate any application, promotional code use, or account activity it reasonably suspects to be fraudulent or not in good faith, and to withhold, reclaim or reverse a promotional credit obtained on that basis. 

Complaints and Support 

1.13 For information about Utilities Disputes (a free, independent dispute resolution service) and Billy.govt.nz (the Government's electricity plan comparison and switching site), see pulseenergy.co.nz/terms or your latest invoice. 

Version Number: 20260701-E180-NC-V7 

2. Bundle Your Power And Broadband And Receive A $180 Joining Credit On Your First Power Bill + $180 Off Broadband** 

**$180 broadband offer is applied as a $7.50 credit to your broadband bill each month for up to 24 months. If your broadband or electricity service ends, you will not receive any remaining credits. 

This promotion commences from 23 October 2026 and ends on 30 November 2026. 

Important — Your electricity plan has a 12-month minimum term, and your broadband plan has a 24-month promotional period. These periods run separately and will end on different dates. See clause 2.6 for more information about the electricity early termination fee and broadband promotional period, and clause 2.13 for what happens to your broadband if you cancel your electricity.  

2.1 The $180 Joining Credit Off Your First Power Bill and $180 Off Broadband is available to new residential Pulse Energy customers only who sign up online to Pulse Energy for their electricity and broadband and mention the promotional code ‘BUNDLE180’, between 23 October 2026 and 30 November 2026.  

2.2 Broadband is only available alongside an active Pulse Energy electricity account. 

2.3 You will not be eligible to receive the $180 Joining Credit Off Your First Power Bill and $180 Off Broadband* if you or anyone else residing at your property has received a credit for joining Pulse Energy (this $180 Joining Credit or any other new-customer joining credit) within the last 12 months.  

You will also not be eligible for the $180 joining credit if Pulse Energy is already your electricity retailer at that property — this offer is for customers switching their electricity supply to Pulse Energy, not for existing Pulse Energy electricity customers re-signing under a promotional code. 

2.4 When signing up, the promotional code ‘BUNDLE180’ must be entered when completing the sign-up form online at signup.pulseenergy.co.nz/bundle180. 

2.5 If the sign-up application is successful, then the $180 Joining Credit (incl. GST) will be applied in full to your first Pulse Energy bill. The $180 broadband credit will be applied as a $7.50 credit to your broadband charges each month for up to 24 months, commencing once your broadband service is active and billing has begun. Your $180 electricity credit and your broadband credit are applied separately: the electricity credit is applied to your first power bill, and the broadband credit begins once your broadband service is connected.  

2.6 Early termination fee and broadband promotional period 

The $180 electricity credit requires a 12-month minimum electricity term. If you end your electricity service with us before this minimum term ends, an Early Termination Fee of $180 will be added to your final bill. You can contact Pulse Energy at any time to ask about your remaining term. 

Moving house: if you move to a new property during your 12-month electricity term or your 24-month broadband promotional period, you can transfer your accounts to your new property without triggering the electricity early termination fee or losing your remaining broadband credits — contact us before you move to arrange this. If you end an account instead of transferring it,  the electricity early termination fee described above and clause 2.13 (broadband fee) apply as normal. 

$180 Broadband Credit  

The $180 broadband credit is provided as a $7.50 credit each month for up to 24 months. 

If your electricity or broadband service ends before the end of the 24 month promotional period, any remaining broadband credits will be forfeited. You will not be required to repay broadband credits already received.  

You’ll receive one $7.50 broadband credit each month during the promotional period. The credit is not pro-rated for a part month, and you won’t receive an extra credit if an invoice includes charges for more than one billing period. For example, your first invoice may include a part month and the next month in advance, but it will include only one $7.50 credit.  

Once your $7.50 monthly broadband credit ends after 24 months, your broadband charges will continue at Pulse Energy's then-current standard broadband pricing. 

2.7  Only one promotional offer can be applied per account or household. 

2.8 This promotion cannot be used in conjunction with any other offers or credits. It is not transferable or exchangeable and cannot be redeemed for cash. 

2.9 This promotion is for new Pulse Energy customers only. It is not available to existing customers of any Pulse Energy Alliance LP brands. Pulse Energy, Grey Power Electricity, Black Box Power, Just Energy and Pioneer Energy Retail are trading names of Pulse Energy Alliance LP. 

2.10 Joining Pulse Energy is subject to a satisfactory credit check, proof of occupancy and metering check, as part of our standard sign-up process for all new customers. This applies whether or not you take up this promotional offer. 

3.3 If you cancel your electricity account, your broadband account will be cancelled, and you will no longer receive any remaining broadband promotional credits.  

3.4 If your sign-up application is successful, the $180 broadband credit will be applied as a $7.50 credit to your broadband charges each month for up to 24 months, commencing once your broadband service is active and billing has begun. 

You’ll receive one $7.50 broadband credit each month during the promotional period. The credit is not pro-rated for a part month, and you won’t receive an extra credit if an invoice includes charges for more than one billing period. For example, your first invoice may include a part month and the next month in advance, but it will include only one $7.50 credit.  

3.5 Offer is subject to a satisfactory credit check, proof of occupancy and metering check. 

3.5A Any personal information you provide as part of this application, including for the credit check referred to in clause 3.5, will be collected, used and disclosed in accordance with our Privacy Policy, available at pulseenergy.co.nz/privacy. 

3.6 If you terminate or switch your broadband away from Pulse Energy before the end of the 24-month promotional period, you will no longer be eligible to receive the remaining monthly broadband credits. Any unapplied credits will be forfeited, and you will not be required to repay any broadband credits already received. 

Once your $7.50 monthly broadband credit ends after 24 months, your broadband charges will continue at Pulse Energy's then-current standard broadband pricing.  

Moving house: If you move to a new property during your electricity minimum term (if applicable) or your 24-month broadband promotional period, you can transfer your accounts to your new property without triggering any applicable electricity early termination fee or losing your remaining broadband credits — contact us before you move to arrange this. If you end an account instead of transferring it, any applicable terms relating to your electricity service will continue to apply. Any remaining broadband promotional credits will be forfeited in accordance with clause 3.6. 

3.7 Broadband rates are GST inclusive. 

3.8 Standard Broadband residential terms and conditions apply which can be found at: pulseenergy.co.nz/terms 

3.9 Pulse Energy reserves the right to amend, extend or withdraw this promotion at any time in relation to new applications. Any amendment or withdrawal will not affect promotional benefits already acquired by eligible customers who signed up before the change takes effect. 

3.10A Pulse Energy reserves the right to investigate any application, promotional code use, or account activity it reasonably suspects to be fraudulent or not in good faith, and to withhold, reclaim or reverse a promotional credit obtained on that basis. 

Complaints and Support 

3.11 For information about Utilities Disputes (a free, independent dispute resolution service for electricity complaints) and Billy.govt.nz (the Government's electricity plan comparison and switching site), see pulseenergy.co.nz/terms or your latest invoice. For broadband complaints, Telecommunications Dispute Resolution (TDR) is the relevant independent scheme — see tdr.org.nz. 

Version Number: 20260901-E180-NC-V7 

Promotional terms and conditions updated October 2026.